SAP Business AI · Joule Studio

SAP Joule agents, planned inside your S/4HANA programme.

Now also SAP Business AI: certified in SAP Joule Studio – planning agent use cases, guardrails and governance inside your S/4HANA programme.

What I plan and set up

Agent use cases

Which processes in your S/4HANA landscape an agent should handle – and which it shouldn't.

Guardrails

What an agent may read, change and recommend, and where a person has to approve.

Governance

Who owns each agent, how its results are reviewed, and how it stays traceable for audits.

Agents built in SAP Joule Studio

Customer Billing Review Agent

Built in SAP Joule Studio

A conversational agent that retrieves and compares customer billing and contract information, identifies relevant differences and provides recommendations.

Financial Closing Assistant

Built in SAP Joule Studio

An existing SAP AI assistant, extended with company-specific escalation rules to identify and prioritise critical financial closing issues.

Planning SAP Joule agents?

Let's look at your use cases, your S/4HANA landscape and the guardrails they need.

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Read the full case studies

Last updated: November 2026